FAQ

  • No-Hassle Money Back Guarantee:

    We love our product. We hope your love our product too. BUT, not everybody works for everyone – and we get that! If our deodorant just didn’t end up working with your body chemistry, or for any other reason you had a bad experience, we will make it right. Simply email us at Info@BrightEarthUSA.com for a full, no hassle refund (without the need to return the product). Please include your order ID.

  • There is an issue with shipping / product not received:

    All of our shipping is handled and fulfilled through Amazon Prime. Usually they are very good and quick about things, but occasionally mistakes are made. If you have ANY questions or concerns please reach out to us directly and we will take a look at it: Info@BrightEarthUSA.com

  • Why are we Aluminum Free:

    The term “antiperspirant” is regulated by the FDA as an OTC (over the counter) drug. Although the FDA reviews Individual antiperspirant active ingredients for safety – we believe the entire premise of needing a drug to stop a natural bodily function wrong. Sweat is our healthy way of cooling down the body – the point of deodorant should be to stop the odor, and minimize (but not block) the sweat.

    The way we think about sweating and deodorant ought to change. We support natural deodorants because we think they are a better product for your natural health and well-being. Some people are concerned aluminum causes cancer. Although there is a lot we still do not know, there is currently no strong epidemiologic studies in the medical literature that link breast cancer risk to antiperspirant use.

  • What Ingredients do we use?

    We use 100% natural, whole, premium – and even – edible ingredients. Everything in our product is USDA Certified Organic – except Magnesium Hydroxide (which, while natural and sourced from the Dead Sea, cannot be certified organic at this time). We are a raw, natural product that uses sustainably sourced ingredients and is assembled at a Certified B-Corporation.

    • No derivatives
    • No Aluminum
    • 100% Raw Organic Virgin Coconut Oil (centrifuge extraction)
    • Carnauba Wax Type 1 – sustainably harvested from Northeast Brazil
    • Organic fair trade Shea Butter
    • Organic, gluten free arrowroot powder
    • Magnesium sourced from the Dead Sea, naturally derived
    • Aromatherapy Grade Essential Oil Blend
    • Vegan, Organic, Gluten-Free, Cruelty-Free, Made in the USA
  • What Makes our Deodorant Work?

    Our All-Natural formula works with your body to reduce sweat, odor, and irritation. Our blend of shea butter, carnauba wax, arrowroot powder, and coconut oil form the base of our product. This blend helps naturally keep skin clean and dry, without unnaturally clogging your pores as conventional anti-perspirants do.

    Our specific natural deodorizers are the best in the business: Magnesium Hydroxide offers deodorizing without the rash and itchiness of baking soda. Zinc Oxide provides an extra mineral boost and works in tandem with the Magnesium. Aloe extract provides further anti-inflammatory benefits, and our unique essential oil blends provide a pleasant aroma.

    Regarding Magnesium, here is what certified nutritional practitioner Kelly Maia Agnew had to say: ​“In general, magnesium’s known to regulate a number of our enzymes, allowing them to function properly and support our body’s natural chemical reactions.”

  • Am I sensitive to one of your ingredients?

    All of our deodorants are baking soda free, please look at ingredient list to make sure you are not allergic to Coconut oil, shea butter (nut allergy), or essential oils. If you have any questions please don’t hesitate to reach out to us.

    Keep in mind if you are coming from a conventional antiperspirant, we recommend an underarm “detox”, and to give your body an adjustment period of 1-4 weeks.
    https://www.healthline.com/health/armpit-detox#purpose

  • It isn’t lasting all day for me / OR it worked great, then stopped working

    Apply to freshly washed, clean, dry underarms

    Give your body time to adjust to a new deodorant, usually 1-4 weeks. stick with it for several weeks for your body to adjust.

    Try an armpit detox if coming from a conventional antiperspirant (which means you will be sweating more now and your body needs to adjust)

    https://www.healthline.com/health/armpit-detox#purpose

    If sensitivity is not a big concern, try a line of baking soda deodorants to see if it works better with your body’s chemistry.

  • Does it take time to adjust after I switch deodorants?

    Coming from a conventional anti-perspirant:
    Yes, absolutely. With conventional antiperspirants, aluminum clogs the pores. When you switch to a natural deodorant your pores will open and you will initially sweat more. The “biosphere” of your underarms will take some time to adjust but ultimately your skin will thank you.

    Coming from another Natural Deodorant
    If your previous deodorant used baking soda, there will be an adjustment period. Baking soda, while a good cheap and natural deodorizer, causes sensitivity issues in many people because the baking soda (Sodium Bicarbonate) alters natural the pH of your underarms in a way that Magnesium Hydroxide does not.

  • Do we test on animals?

    We only test our products on homo-sapiens that volunteer. Adult humans who have given consent. Certified cruelty free through PETA and leaping bunny. No ingredients or products are tested on animals (well, I guess humans ARE animals).

  • My stick is dried out and/or crumbling apart

    We are a LIVING deodorant that is temperature and climate sensitive. We are made in small batches. It is most likely the product was damaged in transit – we are more than happy to offer a replacement, or 2! Please reach out to us at Info@BrightEarthUSA.com

  • I’m still sweating a lot

    Sweating is a natural and healthy body function. You may experience some wetness but should not stink. Even though our deodorant has anti-perspirant qualities – we do not (and will never) clog your pores – so you may still sweat. The carnauba wax will help block / limit the pores, and the arrowroot soaks up any wetness. Anti-perspirant is a federally defined term from FDA. Anti-perspirant MUST to contain aluminum, we DON’T.

    Under extreme workouts, heat, or stress – reapply as necessary.

    If you are switching FROM an anti-perspirant you are going to sweat more than normal, since your pores are unclogging. Please see this article on armpit detox:
    https://www.healthline.com/health/armpit-detox#purpose

  • Don’t like my scent or deodorant for ANY reason?

    Contact us day or night, 24/7 and we will offer a full refund or free replacement! Your choice! We understand it may just not work for you, and we want to make things easy. Contact us at: Info@BrightEarthUSA.com